From the moment you create an account with Pokko, your personal data is strictly protected. On this page, we clearly explain what information is collected, why it is collected, how it is stored, and what rights you have.
Pokko follows international data protection standards to ensure security at every level.
All your data is stored with AES-256 encryption — the same technology used in the banking sector. All site communications are secured with SSL/TLS, keeping your data safe in transit as well.
Pokko never sells your personal data to advertisers or third parties. Information is shared only with service providers necessary for operating the platform.
Pokko only collects the information genuinely needed to provide its services. We do not collect data beyond what is necessary.
Pokko's security team monitors systems around the clock. Any suspicious activity or attempted data breach is detected and acted upon immediately.
You have the right to view, correct, or request deletion of your personal data. Contact our support team at any time to exercise these rights.
Pokko does not retain data beyond what is necessary. Once an account is closed and regulatory obligations have been fulfilled, data is permanently deleted.
This Privacy Policy applies to the Pokko platform (pokko.best) — explaining what information we collect when you use it, how it is stored, and what rights you have. By accessing the site or creating an account, you agree to this policy. If you have any questions, In the Help Center Contact us.
Pokko takes the privacy of users in Bangladesh seriously. This Privacy Policy is designed to give you a clear picture of exactly what we do — and do not do — with your data. We believe you should have full control over your personal information.
This policy applies to the Pokko website, mobile version, and all related services. If you access the site from outside Bangladesh, the terms of this policy still apply.
When you create an account and use pokko's services, various types of information are collected. A detailed breakdown by category is provided below:
| Data Type | Example | Collection Date |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Payment methods, transaction history | On Deposits/Withdrawals |
| Device Information | IP address, browser type, operating system | During Site Usage |
| Usage Data | Game history, betting records, session duration | During Platform Use |
| KYC Documents | NID photo, selfie | Before Your First Withdrawal |
All data is collected voluntarily and directly from you. Pokko does not purchase or scrape data from third parties.
Pokko collects each piece of data for a specific purpose. Nothing is collected without a reason:
The Pokko website uses cookies and similar technologies to enhance your experience. Cookies are small files stored in your browser.
Types of cookies Pokko uses:
You can disable analytics cookies from your browser settings. However, disabling essential cookies may cause some site features to not function properly.
Pokko follows the highest industry standards to protect your data. Our security framework is outlined below:
Please note, however, that no system on the internet is 100% secure. Always keep your password and login credentials private, and log out after using an unfamiliar device.
Pokko does not retain your data beyond what is necessary. A separate retention period is defined for each type of data:
Once the retention period expires, data is securely and permanently deleted so it cannot be recovered.
Every Pokko member has important rights regarding their personal data. To exercise any of these rights, In the Help Center or contact us at support@pokko.best.
To find out what data we hold about you, submit a request — we will respond within 30 days.
If any information is incorrect, you may request a correction. Name, mobile number, or address can be updated.
After account closure, you may request deletion of any data that is no longer required for legal compliance.
You have the right to object to the processing of your data for specific purposes — valid objections will be duly considered.
You may request a copy of your data in a readable format at any time.
You may request a temporary restriction on data processing while a matter is under investigation.
Pokko strictly does not permit use by individuals under 18 years of age. We do not knowingly collect any data from minors.
Providing your date of birth at registration is mandatory, and accounts cannot be created for anyone under 18. If age cannot be verified during KYC, the account will be permanently closed.
This Privacy Policy may be updated to reflect changes to Pokko's services or legal requirements. When changes occur:
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out through the following:
Privacy-related requests are typically responded to within 30 days. For urgent matters, please use live chat.